DXair Privacy Policy
Effective Date: 1/01/2023
Last Updated: 8/8/2025
Last Updated: 8/8/2025
DXair (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dxair.com, use our services, or otherwise interact with us.
Information We Collect
We may collect the following types of information:
A. Personal Information You Provide
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Name, email address, phone number, mailing/billing address
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Company name, job title, and industry information (if applicable)
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Payment information (processed securely through PCI-compliant providers)
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Any other information you choose to provide via forms, emails, or customer service inquiries
B. Automatically Collected Information
When you visit dxair.com, we may automatically collect:
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IP address
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Browser type, version, and device information
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Pages visited, time spent on site, and navigation paths
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Cookies, pixels, and tracking technologies for analytics and marketing
C. Information from Third Parties
We may receive information from:
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Marketing partners
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Service providers
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Publicly available sources
How We Use Your Information
We use your information to:
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Provide, operate, and maintain our website and services
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Process orders and payments
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Respond to customer service requests and inquiries
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Send promotional emails, newsletters, and marketing communications (with consent where required)
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Improve website performance, security, and user experience
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Comply with legal obligations
Cookies & Tracking Technologies
We use cookies, pixels, and similar tracking tools for:
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Website functionality
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Analytics (e.g., Google Analytics)
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Advertising and remarketing campaigns
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Personalizing your browsing experience
You can manage or disable cookies in your browser settings. Note that some features of the site may not function without them.
Sharing & Disclosure of Information
We do not sell your personal information. We may share information with:
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Service Providers – Payment processors, shipping companies, marketing services, IT support
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Legal Compliance – When required by law, court order, or government authority
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Business Transfers – In connection with mergers, acquisitions, or asset sales
Data Retention
We retain your personal information only for as long as necessary to:
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Fulfill the purposes outlined in this Privacy Policy
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Meet legal, accounting, or reporting requirements
Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the Internet is 100% secure.
Your Privacy Rights
Depending on your location, you may have the following rights:
A. California Residents (CCPA/CPRA)
You have the right to:
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Request access to personal information we collect
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Request deletion of your personal information
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Opt out of the sale or sharing of your personal information (we do not sell)
To exercise these rights, email [Insert Contact Email].
B. European Union Residents (GDPR)
You have the right to:
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Access, correct, or delete your personal data
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Restrict or object to processing
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Data portability
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Withdraw consent at any time
To exercise these rights, email [Insert Contact Email].
C. Canadian Residents (PIPEDA)
You have the right to:
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Access and request correction of your personal information
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Withdraw consent for certain uses
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated date will appear at the top of this page.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
